Senior IT Project Technician
Department and team
Corporate / IT & Business Intelligence
Status
Permanent Full-Time
Location
Montreal, QC
About Behaviour Interactive
Behaviour Interactive is the largest Canadian gaming studio, with more than 1,300 employees worldwide. Behaviour is best known for its flagship franchise, the multiplayer survival horror game Dead by Daylight™, which has entertained more than 60 million players across multiple platforms. The studio is currently expanding its portfolio of original IP with multiple projects. Behaviour has also established itself as one of the world’s leading providers of external development services. The company has partnered with many of the gaming industry’s leaders, including Microsoft, Sony, EA, Warner Bros. Discovery, and Take-Two, among many others. Over more than 30 years, Behaviour has developed an unparalleled, award-winning culture. The company was named one of the Best Places to Work in Canada by GamesIndustry.biz, and has been recognized with Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards. Headquartered in Montreal, Behaviour has expanded its global presence with studios in Toronto (Behaviour Toronto), Seattle (Midwinter Entertainment), the United Kingdom (Behaviour UK - North and Behaviour UK - South) and the Netherlands (Behaviour Rotterdam).
The role
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

Reporting to the IT Project Team lead, you’ll be part of the Innovation team. In this role, you'll work hand in hand with production and the IT team to find the right software for the studio, plan how it lands, and deploy it at scale across the studio. When someone asks "what should we be using for this?", you're in the room for that answer.

In this role, you'll bring in new hardware, new software, and new ways of doing things. You'll decide what's worth adopting and what's hype. And you'll spend a lot less time closing tickets than you will building the things that stop those tickets from ever being created.

In this role you will :
    • Design, test, and maintain deployment packages for software, drivers, and configurations across our desktop environment. 
    • Own our Microsoft Intune environment, covering device provisioning, compliance policies, application deployment, and reporting.
    • Build scripts and lightweight tools that take the repetition out of desktop support (onboarding, patching, software updates).
    • Hunt down the friction in our support workflows, shoulder to shoulder with the IT technicians and co-develop fixes that measurably improve speed and reliability.
    • Document what you build and bring the team with you, through clear deployment and automation procedures plus the hands-on training that gets new tools genuinely adopted rather than quietly ignored.
    • Keep everything aligned with our security and compliance requirements, and stay close enough to the Microsoft endpoint ecosystem to tell us what's worth adopting next and what isn't.
What we're looking for :
    • Minimum of 7 years of relevant experience in desktop support, endpoint management, or IT operations.
    • Strong hands-on Microsoft Intune / Endpoint Manager administration including, compliance policies, application creation/deployment, provisioning, and reporting.
    • Real scripting ability in PowerShell to automate a workflow end to end.
    • Application packaging and deployment experience with tools such as PDQ Deploy, Ivanti, or SCCM, along with solid Windows OS deployment and imaging knowledge.
    • Working knowledge of Active Directory / Microsoft Entra ID and Microsoft 365.
    • Experience in operating inside an ITSM platform like ServiceNow or Jira Service Management.
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About Behaviour Interactive
Behaviour Interactive is the largest Canadian gaming studio, with more than 1,300 employees worldwide. Behaviour is best known for its flagship franchise, the multiplayer survival horror game Dead by Daylight™, which has entertained more than 60 million players across multiple platforms. The studio is currently expanding its portfolio of original IP with multiple projects. Behaviour has also established itself as one of the world’s leading providers of external development services. The company has partnered with many of the gaming industry’s leaders, including Microsoft, Sony, EA, Warner Bros. Discovery, and Take-Two, among many others. Over more than 30 years, Behaviour has developed an unparalleled, award-winning culture. The company was named one of the Best Places to Work in Canada by GamesIndustry.biz, and has been recognized with Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards. Headquartered in Montreal, Behaviour has expanded its global presence with studios in Toronto (Behaviour Toronto), Seattle (Midwinter Entertainment), the United Kingdom (Behaviour UK - North and Behaviour UK - South) and the Netherlands (Behaviour Rotterdam).
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