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Live Ops Specialist
Department and team
Behaviour Studios / Product Management
Status
Permanent - full-time
Location
Quebec or Ontario
About Behaviour Interactive
Behaviour Interactive was founded in 1992 and is Canada’s largest independent game developer and publisher. Celebrating its 30th year, and with more than 900 full-time employees, the studio has enjoyed immense success with its original IP Dead by Daylight, which now has more than 50 million players around the world and across all platforms. Behaviour holds co-developer credits for some of the gaming industry’s largest titles (such as Assassin’s Creed, Gears 5 and Tony Hawk Pro Skater 1 & 2) and developed an unparalleled, award-winning culture within the gaming industry. Winner of Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards and listed one of the Best Places to Work – Canada by GamesIndustry.biz in 2021, Behaviour is a leading development studio cultivating career growth and talent development within the gaming industry. Behaviour counts among its partners some of the world’s most renowned brands, including Microsoft, Nintendo, Sony, and many more.
The Role
As a Live Operations Specialist, you will oversee and coordinate the live operations (creating, planning, communicating and optimizing the in-game promotions and events) of one or many mobile games. Your objective is to optimize engagement, retention and monetization by analysing your live operations and making the right iterations to them.
In this role you will :
  • Work closely with the product manager to define events and promotions strategies.
  • Build and manage a detailed and comprehensive plan of in-game events and promotions. Oversee their successful implementation.
  • Coordinate and set up the various in-game communication tools (assets creation, push notifications, etc).
  • Work closely with the data analyst and product manager to monitor the performance of events and report on their impact on in-game KPIs.
  • Work closely with the Community Team to analyze and monitor user feedback and determine trends and behaviour.
  • Incorporate best practices derived from analysis into new and existing game features and communicate key takeaways to management.
  • Set up and manage A/B tests to improve in-game key metrics.
  • Constantly analyse and efficiently benchmark our competitors’ games.
What we're looking for :
  • Bachelor’s degree or higher in Marketing, Statistics or Business.
  • Excellent verbal and written communication skills, and ability to work collaboratively with many internal and external teams.
  • Minimum of 1 to 2 years of professional experience in a related industry.
  • Solid understanding of the mobile video games market.
  • Excellent analytical skills and proficient with Excel.
  • Proficiency with SQL and Tableau a strong plus.
Joining Behaviour means being part of a company that believes in equity and diversity. We base all employment decisions on merit, qualifications, and competence. We will never discriminate on the grounds of national or ethnic origin, health, religion, age, sex, sexual orientation, gender identity or expression or disability. The masculine is used without any discrimination and for the sole purpose of lightening the text.
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About Behaviour Interactive
Behaviour Interactive was founded in 1992 and is Canada’s largest independent game developer and publisher. Celebrating its 30th year, and with more than 900 full-time employees, the studio has enjoyed immense success with its original IP Dead by Daylight, which now has more than 50 million players around the world and across all platforms. Behaviour holds co-developer credits for some of the gaming industry’s largest titles (such as Assassin’s Creed, Gears 5 and Tony Hawk Pro Skater 1 & 2) and developed an unparalleled, award-winning culture within the gaming industry. Winner of Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards and listed one of the Best Places to Work – Canada by GamesIndustry.biz in 2021, Behaviour is a leading development studio cultivating career growth and talent development within the gaming industry. Behaviour counts among its partners some of the world’s most renowned brands, including Microsoft, Nintendo, Sony, and many more.
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Behaviour
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