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Live Ops Specialist
Department and team
Behaviour Digital / Product Management
Status
Permanent - full-time
Location
Montreal, QC
About Behaviour Interactive
Celebrating its 30th year, and with more than 1,000 full-time employees, the studio has enjoyed immense success with its original IP Dead by Daylight, which now has more than 50 million players around the world and across all platforms. Behaviour holds co-developer credits for some of the gaming industry’s largest titles (such as Assassin’s Creed, Gears 5, Call of Duty and Tony Hawk Pro Skater 1 & 2) and developed an unparalleled, award-winning culture within the gaming industry. Winner of Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards and listed as one of the Best Places To Work – Canada by GamesIndustry.biz in 2021, Behaviour is a leading development studio, cultivating career growth and talent development within the gaming industry. Behaviour counts among its partners some of the world’s most renowned brands, including Microsoft, Sony, EA, Warner, 2K and many more.
The Role
Since several work modes are offered to all our employees (100% from home, Flex, 100% in-office), job opportunities posted here are available whether you live in Quebec or Ontario, unless indicated otherwise.

As a Live Operations Specialist on Dead by Daylight, you will oversee and coordinate the live operations (creating, planning, communicating, and optimizing the in-game promotions and events) of the title. Your main objective will be to optimize engagement, retention, and monetization by analysing your live operations and making the right iterations for improvement. 
In this role you will :
  • Work closely with the Product Manager & Product team to define events and promotions strategies; 
  • Work with the Live Ops team to build and manage a detailed and comprehensive plan of in-game events and promotions, and oversee their testing, implementation, and activation; 
  • Coordinate with various internal teams towards creation and setup of various in-game communications (banner assets, news translations, store promotions, etc.); 
  • Work closely with the Data Analysis team and Product Manager to monitor the performance of events and promotions to report on their impact on in-game KPIs; 
  • Work closely with the Player Experience team to analyze and monitor user feedback and determine trends and behaviour; 
  • Work with the Programming and Quality Assurance teams to ensure correct setup of Live Ops tools, events, promotions etc.; 
  • Generate weekly/quarterly performance reports; 
  • Perform regular analyses and benchmarks of competitors’ games; 
  • Communicate on best practices derived from analyses to the Product team. 
What we're looking for :
  • Excellent verbal and written communication skills; 
  • Ability to work collaboratively with many internal and external teams; 
  • Minimum of 1 to 2 years of professional experience in a related industry; 
  • Solid understanding of the console/PC video game market; 
  • Excellent analytical skills and proficient with Excel; 
  • Experience playing Dead by Daylight a strong plus; 
  • Understanding of Perforce and Jira is a strong plus. 
Joining Behaviour means being part of a company that believes in equity and diversity. We base all employment decisions on merit, qualifications, and competence. We will never discriminate on the grounds of national or ethnic origin, health, religion, age, sex, sexual orientation, gender identity or expression or disability. The masculine is used without any discrimination and for the sole purpose of lightening the text.
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About Behaviour Interactive
Celebrating its 30th year, and with more than 1,000 full-time employees, the studio has enjoyed immense success with its original IP Dead by Daylight, which now has more than 50 million players around the world and across all platforms. Behaviour holds co-developer credits for some of the gaming industry’s largest titles (such as Assassin’s Creed, Gears 5, Call of Duty and Tony Hawk Pro Skater 1 & 2) and developed an unparalleled, award-winning culture within the gaming industry. Winner of Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards and listed as one of the Best Places To Work – Canada by GamesIndustry.biz in 2021, Behaviour is a leading development studio, cultivating career growth and talent development within the gaming industry. Behaviour counts among its partners some of the world’s most renowned brands, including Microsoft, Sony, EA, Warner, 2K and many more.
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